Returns Policy

Not liking what you’ve ordered? That’s no problem!

We do not offer exchanges but do offer refunds.

Right to return within 14 days of delivery, after this time period we cannot offer a refund. We accept most unused returned items. Exempt items, Sanitary, food and jewellery. Please send back in original packaging, including a note with your full name and order number. It would be beneficial to include a note explaining why you no longer want the items. All customer feedback is hugely important to us!

Midz Plastic Free

44 Balmoral Road 



WD24 4EP

Please note we cannot refund shipping costs. Once received we will issue a full refund, confirmed by email. Please ensure your items are tracked, we cannot take responsibility for any lost order.