Frequently Asked Questions

Check our most frequently asked questions here, if you still need help then please contact us at

Our boxes are ethically sourced from companies who have similar environmental views to us. All our new boxes are made from recycled paper and are 100% compostable. All boxes from suppliers are reused, if you do not want a second hand box please make a note in the comment section, we will ensure you are sent a new one. We also collect old newspapers, tissue or shredded paper to package items to stop them getting damaged in transit. We only use paper tape which is fully compostable. We have also discovered packing peanuts, what an amazing invention! They look like polystyrene but are actually made from wheat and corn starch, when they come in to contact with water they completely dissolve.

In an ideal world I’d say yes, however the reality is there often isn’t a totally plastic free options. We strive to source the best quality products using the least amount of plastic. A majority of our stock is plastic free however things like pump dispensers are recyclable plastic.

Yes, we are based in Hertfordshire.

Ideally we look at working with other UK based companies with a similar ethos to our own. I always try and test products before rolling them out to my customers.

Head over to Contact us, there is a specific section for wholesalers in the drop down menu. I will get back to you within 48 hours.

Contact us by email Alternatively you can send me a message on Instagram or Facebook Messenger. I will get back to you within 48 hours.

Please wait 10 days before contacting us, Royal Mail will not investigate any missing parcels until such time has passed.